IViey Healthcare: How to build a marketplace product and experience with tech and infrastructure constraints.

Starting at the end

An offer unlike the others

Moving away from the norm

Existing options for online healthcare in Trinidad & Tobago.

The two-sided dilemma

Document outlining Potential Survey Questions.
Spreadsheet Data of Survey Results
Video Chats interviewing healthcare users.
Affinity Map outlining findings

Pressing on the pain

Strategizing solutions

User flow to access practitioner information
Practitioner onboarding to create profile pages

Keeping them close

Low-Fidelity Wireframe of Profile for Practitioners
Live MVP Version of Profile for Practitioners
Launch Pages for IViey live site

Lessons learned

Product designer tackling healthcare problems in the US with Quest Analytics, LLC and in the Caribbean with IViey Healthcare Ltd.